Prepped With Purpose
FAQ & Policies
Ordering Schedule
Orders Accepted: Monday – Thursday
Order Deadline: Thursday by 6:00 PM
Delivery Day: Sunday
All orders must be placed by Thursday at 6:00 PM to receive Sunday delivery.
Delivery
Delivery Fee: $5 (flat rate, all orders)
Delivery Window: Sunday, 4:30 PM – 8:30 PM
Delivery Options: Contact delivery or no-contact delivery
Please select your delivery preference during checkout and ensure your delivery address and access instructions are accurate.
Payment Methods
Accepted Payment Methods:
Square:
Customer's will be provided an invoice
Cash App:
Apple Pay:
Phone number will be provided
Zelle:
Send to: preppedwithpurpose@gmail.com
Name: Chef Ché
Venmo:
Details provided after consultation
Scan QR code for quick payment
Payment Policy: Full payment is required to secure your booking. Payment instructions will be provided after consultation.
Cancellation Policy
Cancellation Notice: 48-hour notice required
Due to ingredient sourcing and meal preparation commitments, cancellations made with less than 48 hours' notice may be non-refundable. We appreciate your understanding and timely communication.
Missed Delivery Policy
If delivery cannot be completed due to any of the following, a re-delivery fee may apply:
- Incorrect delivery address
- Inaccessible location
- Missing access instructions (gate code, unit number, etc.)
- Inability to contact client
Please ensure all delivery information is accurate and complete when placing your order.
Rush Orders
Rush orders placed after the Thursday 6:00 PM deadline are not guaranteed and may incur additional fees.
To ensure availability and quality, we recommend ordering within the standard schedule whenever possible.
Dietary Restrictions & Allergies
We take dietary restrictions and food allergies seriously. Please provide detailed information about all restrictions and allergies during your consultation and in your intake form.
While we take every precaution to accommodate your needs, please note that meals are prepared in a facility that handles common allergens.
Storage & Shelf Life
Refrigeration: All meals should be refrigerated immediately upon delivery and consumed within 5-7 days for optimal freshness.
Freezing: Meals can be frozen for extended storage. Thaw in refrigerator before reheating.
Reheating: Reheating instructions are included with your meals.
Frequently Asked Questions
Can I customize my meals each week?
Absolutely! Customization is at the heart of what we do. You can adjust your meal selections each week based on your preferences, schedule, and goals.
What if I have multiple dietary restrictions?
We specialize in creating personalized meals that accommodate your specific needs - whether that's gluten-free, dairy-free, low carb, vegan, or a combination. Just share your requirements during consultation.
How many meals should I order?
It depends on your lifestyle! Many clients order 5-10 meals for weekday lunches or dinners, while others prefer 15+ meals to cover all their weekly needs. We'll help you determine the right amount during consultation.
Do you accommodate food allergies?
Yes. Please provide detailed allergy information in your intake form and during consultation. We take every precaution, though meals are prepared in a facility that handles common allergens.
Can I skip a week?
Yes! Simply let us know at least 48 hours before the Thursday deadline. We're here to fit into your schedule.
How long do the meals stay fresh?
Meals should be refrigerated immediately and consumed within 5-7 days for optimal freshness. You can also freeze meals for extended storage.
What's included in the price?
Your plan price includes personalized consultation, customized meal creation, chef preparation, individual packaging, and a $5 flat-rate delivery fee. Premium proteins may have additional costs, which we'll discuss during consultation.
Still Have Questions?
We're here to help. Book a consultation to discuss your specific needs and preferences.
Get In Touch